# Kayako MCP by usefulapi (io.usefulapi/kayako): tool descriptions scored

- tools/list taken: 2026-11-02 (UTC)
- From: [Official MCP Registry](https://registry.modelcontextprotocol.io/v0/servers/io.usefulapi%2Fkayako/versions/latest)
- Connected to: https://kayako.usefulapi.io/mcp
- Homepage: https://usefulapi.io/kayako/
- Repository: https://github.com/m190/usefulapi-mcp
- Scoring rules: v2
- Tools: 21
- Average: 54.4 / 100 (Cloudy)
- Near-identical pairs: 0

This page shows how Kayako MCP by usefulapi (io.usefulapi/kayako)'s tool descriptions scored, the issues found and the names of its tools and parameters. The descriptions are the server's own: read them where the copy came from.

Forecall asked the URL this server lists in the official MCP Registry for its tools/list once, on the date above, without calling any tool. The server may have changed since.

## Across the server

No server-wide issues.

## Tools

- `kayako_list_roles`: 44 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `kayako_list_teams`: 44 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `kayako_reply_to_case`: 45 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Arguments without a description: priority_id, type_id, assigned_team_id, assigned_agent_id.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_add_case_tags`: 47 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_create_case`: 49 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Arguments without a description: priority_id, type_id, status_id, assigned_team_id, assigned_agent_id, form_id.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: requester_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_update_case`: 49 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Major: Arguments without a description: subject, requester_id, assigned_team_id, assigned_agent_id, brand_id, status_id, priority_id, type_id, form_id.
  - Minor: Says nothing about what it returns.
- `kayako_get_me`: 52 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
- `kayako_list_channels`: 52 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `kayako_list_organization_cases`: 52 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: The description mentions none of its 3 or more arguments.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: organization_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_list_users`: 52 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `kayako_list_case_options`: 55 / 100
  - Minor: Says nothing about what it returns.
- `kayako_create_user`: 56 / 100
  - Minor: Arguments without a description: full_name, time_zone.
  - Minor: Says nothing about what it returns.
- `kayako_list_articles`: 57 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `kayako_list_organizations`: 57 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: The description mentions none of its 3 or more arguments.
  - Minor: Says nothing about what it returns.
- `kayako_get_article`: 60 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: article_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_get_case`: 60 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_get_user`: 60 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: user_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_list_cases`: 60 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `kayako_search`: 62 / 100
  - Major: Says nothing about when to use it, or when not to.
- `kayako_list_case_posts`: 63 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.
- `kayako_search_help_center`: 67 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: The description mentions none of its 3 or more arguments.

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