# Zammad MCP by usefulapi (io.usefulapi/zammad): tool descriptions scored

- tools/list taken: 2026-11-02 (UTC)
- From: [Official MCP Registry](https://registry.modelcontextprotocol.io/v0/servers/io.usefulapi%2Fzammad/versions/latest)
- Connected to: https://zammad.usefulapi.io/mcp
- Homepage: https://usefulapi.io/zammad/
- Repository: https://github.com/m190/usefulapi-mcp
- Scoring rules: v2
- Tools: 19
- Average: 52.8 / 100 (Cloudy)
- Near-identical pairs: 0

This page shows how Zammad MCP by usefulapi (io.usefulapi/zammad)'s tool descriptions scored, the issues found and the names of its tools and parameters. The descriptions are the server's own: read them where the copy came from.

Forecall asked the URL this server lists in the official MCP Registry for its tools/list once, on the date above, without calling any tool. The server may have changed since.

## Across the server

No server-wide issues.

## Tools

- `zammad_get_organization`: 44 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: organization_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_get_ticket_article`: 44 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: article_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_list_organizations`: 44 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `zammad_list_ticket_tags`: 44 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_get_ticket`: 47 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_get_user`: 47 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: user_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_list_ticket_articles`: 47 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
- `zammad_list_tickets`: 47 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: No `required` list, so every argument is optional.
  - Minor: Says nothing about what it returns.
- `zammad_list_ticket_states`: 49 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
- `zammad_list_ticket_priorities`: 51 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
- `zammad_search_organizations`: 52 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: The description mentions none of its 3 or more arguments.
  - Minor: Says nothing about what it returns.
- `zammad_get_me`: 57 / 100
  - Minor: Says nothing about what it returns.
- `zammad_list_groups`: 59 / 100
  - Minor: No `required` list, so every argument is optional.
- `zammad_add_internal_note`: 60 / 100
  - Minor: The description mentions none of its 3 or more arguments.
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_reply_to_ticket`: 60 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
- `zammad_search_tickets`: 60 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: Says nothing about what it returns.
- `zammad_search_users`: 62 / 100
  - Major: Says nothing about when to use it, or when not to.
  - Minor: The description mentions none of its 3 or more arguments.
- `zammad_update_ticket`: 64 / 100
  - Minor: Says nothing about what it returns.
  - Minor: Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.
- `zammad_create_ticket`: 65 / 100
  - Minor: Says nothing about what it returns.

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