Kayako MCP by usefulapi: tool descriptions scored io.usefulapi/kayako

tools/list taken: 2026-11-02 (UTC)
From: Official MCP Registry
Connected to: https://kayako.usefulapi.io/mcp
Homepage: usefulapi.io/kayako/
Repository: github.com/m190/usefulapi-mcp
Scoring rules: v2
Removal: support@forecall.dev

Scores, issues and names only

This page shows how Kayako MCP by usefulapi (io.usefulapi/kayako)'s tool descriptions scored, the issues found and the names of its tools and parameters. The descriptions are the server's own: read them where the copy came from.

Forecall asked the URL this server lists in the official MCP Registry for its tools/list once, on the date above, without calling any tool. The server may have changed since.

servers/io.usefulapi/kayako

Average score: 54.4 / 100Cloudy
Tools: 21
Near-identical descriptions: 0

Across the server

No server-wide issues.

Tools

kayako_list_roles

44 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

kayako_list_teams

44 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

kayako_reply_to_case

45 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 18 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Arguments without a description: priority_id, type_id, assigned_team_id, assigned_agent_id.param_no_description
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_add_case_tags

47 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_create_case

49 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 17 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Arguments without a description: priority_id, type_id, status_id, assigned_team_id, assigned_agent_id, form_id.param_no_description
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: requester_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_update_case

49 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 12 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Major
Arguments without a description: subject, requester_id, assigned_team_id, assigned_agent_id, brand_id, status_id, priority_id, type_id, form_id.param_no_description
Minor
Says nothing about what it returns.no_return_info

kayako_get_me

52 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 25 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info

kayako_list_channels

52 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

kayako_list_organization_cases

52 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
The description mentions none of its 3 or more arguments.params_not_in_description
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: organization_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_list_users

52 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

kayako_list_case_options

55 / 100Cloudy

Purpose: 20 / 20
When to use: 5 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Minor
Says nothing about what it returns.no_return_info

kayako_create_user

56 / 100Cloudy

Purpose: 20 / 20
When to use: 5 / 20
Arguments: 19 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Minor
Arguments without a description: full_name, time_zone.param_no_description
Minor
Says nothing about what it returns.no_return_info

kayako_list_articles

57 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

kayako_list_organizations

57 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
The description mentions none of its 3 or more arguments.params_not_in_description
Minor
Says nothing about what it returns.no_return_info

kayako_get_article

60 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: article_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_get_case

60 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_get_user

60 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: user_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_list_cases

60 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 10 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

kayako_search

62 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 7 / 15
Constraints and side effects: 10 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context

kayako_list_case_posts

63 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 10 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: case_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

kayako_search_help_center

67 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 7 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
The description mentions none of its 3 or more arguments.params_not_in_description

What static scoring cannot tell

This score reads only the text of each description and schema: it says what is written, not what a model will do. Short tools whose names already say what they do, such as browser_close, score low here even when models use them well, and in our measurements current models chose the right tool in one step even from one-line descriptions, as long as the names and schemas differed. What the text cannot show, such as what happens over several steps and whether an added sentence helps or misleads, is what an evaluation measures, on the Pro and Team plans.

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