Zammad MCP by usefulapi: tool descriptions scored io.usefulapi/zammad

tools/list taken: 2026-11-02 (UTC)
From: Official MCP Registry
Connected to: https://zammad.usefulapi.io/mcp
Homepage: usefulapi.io/zammad/
Repository: github.com/m190/usefulapi-mcp
Scoring rules: v2
Removal: support@forecall.dev

Scores, issues and names only

This page shows how Zammad MCP by usefulapi (io.usefulapi/zammad)'s tool descriptions scored, the issues found and the names of its tools and parameters. The descriptions are the server's own: read them where the copy came from.

Forecall asked the URL this server lists in the official MCP Registry for its tools/list once, on the date above, without calling any tool. The server may have changed since.

servers/io.usefulapi/zammad

Average score: 52.8 / 100Cloudy
Tools: 19
Near-identical descriptions: 0

Across the server

No server-wide issues.

Tools

zammad_get_organization

44 / 100Cloudy

Purpose: 14 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: organization_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_get_ticket_article

44 / 100Cloudy

Purpose: 14 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: article_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_list_organizations

44 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

zammad_list_ticket_tags

44 / 100Cloudy

Purpose: 14 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_get_ticket

47 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_get_user

47 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: user_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_list_ticket_articles

47 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info

zammad_list_tickets

47 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 20 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
No `required` list, so every argument is optional.no_required
Minor
Says nothing about what it returns.no_return_info

zammad_list_ticket_states

49 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 25 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 0 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info

zammad_list_ticket_priorities

51 / 100Cloudy

Purpose: 14 / 20
When to use: 0 / 20
Arguments: 25 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info

zammad_search_organizations

52 / 100Cloudy

Purpose: 17 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
The description mentions none of its 3 or more arguments.params_not_in_description
Minor
Says nothing about what it returns.no_return_info

zammad_get_me

57 / 100Cloudy

Purpose: 17 / 20
When to use: 5 / 20
Arguments: 25 / 25
Return value: 0 / 15
Constraints and side effects: 10 / 10
Examples: 0 / 10

Minor
Says nothing about what it returns.no_return_info

zammad_list_groups

59 / 100Cloudy

Purpose: 17 / 20
When to use: 5 / 20
Arguments: 20 / 25
Return value: 7 / 15
Constraints and side effects: 10 / 10
Examples: 0 / 10

Minor
No `required` list, so every argument is optional.no_required

zammad_add_internal_note

60 / 100Cloudy

Purpose: 20 / 20
When to use: 5 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Minor
The description mentions none of its 3 or more arguments.params_not_in_description
Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_reply_to_ticket

60 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info

zammad_search_tickets

60 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
Says nothing about what it returns.no_return_info

zammad_search_users

62 / 100Cloudy

Purpose: 20 / 20
When to use: 0 / 20
Arguments: 23 / 25
Return value: 7 / 15
Constraints and side effects: 7 / 10
Examples: 5 / 10

Major
Says nothing about when to use it, or when not to.no_usage_context
Minor
The description mentions none of its 3 or more arguments.params_not_in_description

zammad_update_ticket

64 / 100Cloudy

Purpose: 20 / 20
When to use: 5 / 20
Arguments: 22 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Minor
Says nothing about what it returns.no_return_info
Minor
Required identifiers whose description does not say where the value comes from: ticket_id. Name the tool or the place that returns it, or models look it up first.id_source_missing

zammad_create_ticket

65 / 100Cloudy

Purpose: 20 / 20
When to use: 5 / 20
Arguments: 23 / 25
Return value: 0 / 15
Constraints and side effects: 7 / 10
Examples: 10 / 10

Minor
Says nothing about what it returns.no_return_info

What static scoring cannot tell

This score reads only the text of each description and schema: it says what is written, not what a model will do. Short tools whose names already say what they do, such as browser_close, score low here even when models use them well, and in our measurements current models chose the right tool in one step even from one-line descriptions, as long as the names and schemas differed. What the text cannot show, such as what happens over several steps and whether an added sentence helps or misleads, is what an evaluation measures, on the Pro and Team plans.

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